Benefits of having a chatbot platform for your business
Thanks to our chatbot platform, you can create a simple decision tree to set up an online chatbot that automatically responds to your customers.
Forget about customer service hours, busy phone lines, unattended customers waiting in long queues and saturated message inboxes while your customers wait for a response.
With our chatbot platform all your customers will receive support immediately, 24 hours a day, 365 days a year; even at night, when you are sleeping. .
Make the most of the configuration and customization of your virtual assistant, so that you can answer your customers' queries and frequently asked questions. You can also schedule appointments automatically, fulfill orders without waits and much more. The needs of your business are the only limit.
In any case, you can create custom no-code chatbots for automatic conversations that suit the needs of your customers and new users. And all without prior technical or programming knowledge.
But if you don't have time or you need your tool to work as soon as possible , our team of experts is at your disposal to configure and customize your virtual assistant for you.
A chatbot platform to create personalized chatbots across all your channels
Furthermore, Easychatbot.net's chatbot platform is an omnichannel tool, so you can use it to send and receive messages on most platforms and services such as WhatsApp, phone, SMS, web, social media and even the metaverse.
EasyChatbot.net can be managed 100% online, without having to install any programs, because it is a cloud-based SaaS service. You will be able to perform the following functions:
– Customize your chatbot
– Access powerful historical and real-time reports
– Listen to current conversations in real time
– Download call recordings
– Access the history of text conversations
– Register an unlimited number of administrative users and agents (people who answer calls and chats)
– Agent Dashboard: You will be able to view the customer info when entering a call or chat conversation
Thanks to our powerful and simple decision tree, you can customize the answers of your bot, both graphically and intuitively, to provide your customers with the information they need, whether from your website or external systems that you use.
With this tool, you will be able to have a personalized chatbot that can receive messages and respond to them, or send messages to your entire customer base quickly, inexpensively, and automatically.
Elevate your company to the maximum level thanks to this incredible tool and get the most out of your website, your phone, and your social media accounts with Easychatbot.net.