FAQS_old

EASYCHATBOT- FAQS

  • does a conversation end and the next one start with the same user?

The conversation is considered automatically ended when it reaches the last connected box in the diagram.

  • What are the default speakers for in the responsive box?

The announcers are there for when you want the communication channel to go to voice, you have your own agent speaking for you!

  • I got confused when connecting a box, how do I remove it?

The best way to remove an arrow is by selecting the origin of the arrow and moving it away from the join point.



What is Easychatbot?

A lead management platform that centralizes, manages and measures communications with your customers through multiple channels.

A conversion support tool, as it allows you to offer personalized advice to your customers just when they ask for it, improving their satisfaction and increasing your sales.

A record of business data, as it collects key information that will help you gain intelligence about your business so that you can get to know your customers better and increase the effectiveness of your campaigns.

Who

is Easychatbot for?

 

Webphoneis the ideal tool for all those companies that wish to increase the profitability of their online channel and increase customer satisfaction.

Help your marketing teams boost lead capture and improve conversion.

Reduce management times and facilitate the work of your sales agents by giving them hot leads and relevant information.

 

Why EasychatBot?

 

Easychatbothelps you create personalized user experiences so that you can enhance the relationship with your customers, improve brand perception and grow your business.

What

features does Easychatbot offer?

Webphone

accompanies you throughout the cycle life of your leads, providing you with the necessary tools and functionalities so that you can efficiently manage your customers' Customer Journey, identify opportunities in your internal processes and implement solutions that help you sell more and better.

Visit our product pages to find out everything that webphone can offer you.

Call Tracking | Click To Call | LiveChat | Chatbot

 

FAQ's

When does a conversation end and the next one start with the same user?

The conversation is considered automatically ended when it reaches the last connected box in the diagram.

  • What are the default speakers for in the responsive box?

The announcers are there for when you want the communication channel to go to voice, you have your own agent speaking for you!

I got confused when connecting a box, how do I remove it?

The best way to remove an arrow is by selecting the origin of the arrow and moving it away from the join point.


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